About Us

Smartmail is a customer communications and marketing logistics company. Many companies are similar in the services they offer, so why choose us?

At Smartmail the difference is not in what we do but how we do it. Sure we offer direct marketing, printing, database & IT, Mailhouse & Fulfilment, telemarketing and response management, but our major product is SERVICE. That's right! We sell fast service. 24 hours a day. 7 days a week.

Our customers are valued. This means personal service, attention to detail and accountability. And because we deliver on time and on budget, every time, there's no need to worry.

Smartmail is committed to providing total quality and innovative direct marketing solutions that exceed your expectations. We will do this by using the latest technologies and implementing best practice in operations and customer service delivery.

Smartmail will offer you more value added services at a single source. You do less work and lead-times and management costs are reduced.

We will always be clear and honest in our communications approach with our customers, staff and suppliers.

For a service partner that delivers, call Smartmail to discuss your direct marketing needs.


Our people are our greatest asset.

Smartmail staff are experienced direct marketing practitioners with many years experience in various organistions operating at different levels within the direct marketing supply chain. Our staff have worked with high profile companies such as Australia Post, as well as mailing houses and IT firms and on large projects with significant companies including:

  • GIO
  • HIC
  • AMP
  • Boral Plasterboard
  • Energy Australia
  • Orange
  • IBM
  • Citibank
  • Department of Vetran's Affairs
  • St George Bank